Account & Billing

How to cancel or downgrade your subscription

Cancel your Apiway subscription from the Billing tab — Cancel Subscription stays active until the end of the current billing period, then drops to Free (100 credits/mo). For mid-cycle changes use the Stripe customer portal.

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Cancel your Apiway subscription from the Billing tab. The plan stays active until the end of the current billing period, then drops to Free (see /pricing for the current Free allowance). For mid-cycle changes use the Stripe customer portal.

Cancel via the app

  1. Go to /app/account, Billing tab.
  2. Click Cancel Subscription. A confirmation dialog explains that benefits stay active until the end of the period.
  3. Confirm. Apiway calls POST /api/account/cancel-subscription which tells Stripe to cancel-at-period-end.

Downgrade to a cheaper paid plan

  1. On the Billing tab, click Downgrade on the cheaper plan. The new plan applies on the next billing cycle.
  2. Or use the Stripe customer portal for immediate prorated change.

What happens at period end

  • The cancelled subscription enters Free.
  • The Free tier does not include a paid monthly refill; your account shows the Free credit limit in the app.
  • Generated images stay in your gallery. Marketplace listings stay live.
  • Marketplace earnings are unaffected by plan cancellation — they live in a separate balance.

Re-subscribing later

Going back to a paid plan is a single Upgrade click. Stripe re-opens the same customer record so you do not need to re-enter payment details.

Account deletion

Cancelling the plan is different from deleting the account. Account deletion is a separate flow on the Account > Profile tab and removes your data per the privacy policy.

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